Privacy Policy

Introduction

Welcome to https://gas-water-heater.freshreport.net! We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines how we handle the personal information of our visitors, customers, and authorized users, adhering to stringent data protection regulations worldwide.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website located at https://gas-water-heater.freshreport.net
All applications, software, and services offered under our brand
User interactions on our platforms, whether through web browsing or mobile apps
Communications initiated by us, such as newsletters, emails, phone calls, or text messages (SMS)

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage users to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your personal information when:

You utilize our applications, access our services, or engage as an authorized user.
You visit our website, either directly or via referral links.
We communicate with you through various channels, including email, phone, or text messages.

Personal Data Collection

We collect a range of personal data to enhance your experience and personalize our services:

Account Information: This includes user names, passwords, and account settings that allow users to access our platform.
Payment Information: We process details related to online transactions, such as credit/debit card numbers, billing addresses, and payment history.
Financial Information: We may collect financial records to comply with legal requirements or for financial analytics.
Purchase Information: Data regarding products or services purchased from our platform, including order history and transaction details.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, advertising IDs, and device characteristics.
Location Data: Geographic location information provided by your browser or device when you interact with our website or services.
Feedback: User-submitted reviews, ratings, comments, and survey responses to improve our products and services.
Social Media Information: Data collected from social media platforms when users engage with our content or share their activities.
Product Information: Details about the products you interact with on our site, including preferences and browsing behavior.

We obtain this data through direct user input, automatic tracking technologies, and partnerships with third-party service providers.

Cookies

Our website employs cookies to enhance your experience:

Strictly Necessary Cookies: These ensure basic functionalities like login sessions and language preferences.
Preference Cookies: They remember user choices for a personalized browsing experience.
Analytics Cookies: Used to gather statistics, such as page views and unique visitors, to improve our services.

Users can manage their cookie preferences through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

We retain personal data only for the duration required by law or for legitimate business purposes:

Financial and transaction records are kept for accounting and legal compliance.
User accounts remain active until deactivated by the user or deleted upon request.
Once the data is no longer needed, we securely delete or anonymize it to prevent reidentification.

Security Measures

We prioritize the protection of your personal data through robust security practices:

Implementing encryption protocols for secure data transmission and storage.
Engaging reputable third-party processing partners who adhere to strict privacy standards.
Regularly updating our security measures to combat emerging threats.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or store personal data from minors, and we encourage parents to supervise their children’s online activities.

Your Rights (Subject to Local Regulations)

Depending on your location, you may have various rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Correcting inaccurate or incomplete information.
Erasure/Right to be Forgotten: Deleting your data under certain circumstances.
Restriction: Limiting the processing of your data in specific cases.
Data Portability: Receiving your data in a structured, commonly used format.
Objection: Opposing the processing of your data for legitimate reasons.
Non-Discrimination: The right to be free from discrimination when exercising your data rights.

To exercise these rights or submit related queries, please contact our dedicated privacy team via email at [email protected] or by postal mail at the address provided on our website. We will respond to your request in accordance with applicable law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Substantial changes will be notified through a prominent notice on our website, and revised policy versions will be posted here. We encourage users to review these updates periodically to stay informed about their rights and our data handling practices.

Contact Information

For any privacy-related inquiries, requests for information, or withdrawal of consent:
Email: [email protected]

Mail: [Privacy Team Address] (Provided upon request)

We are committed to addressing your concerns and ensuring a secure and transparent online experience.